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Kelbourne Woolens was founded in 2008 by Courtney Kelley and Kate Gagnon Osborn. After running a sole distributorship for almost a decade, in 2017 we poured our years of experience into our own line of yarns under the Kelbourne Woolens brand. Our primary focus is creating yarn with accessibility, quality, and functionality. The yarns are meant to be worked with, worn, and enjoyed by all, with as few barriers to entry as possible.
Kelbourne Woolens is for those who love the craft as much as we do.
We strive to design yarns that fill a gap – not only within the Kelbourne Woolens line itself, but in the industry overall. Working directly with mills throughout the world, we are able to work closely with manufacturers who share the same core beliefs of high-quality production paired with environmental and social practices that respect and value the planet. Over the years we have stayed closely connected with all aspects of running the business. From invoicing, customer service, pattern writing, sample knitting, social media, graphic design, color development, and website management, we still do it all! We are forever grateful to our customers who have supported us along the way. Whether you were a friend from Rosie’s Yarn Cellar in Philadelphia back in the day, or are a brand new shop owner, thank you!
Our warehouse is Global Organic Textile Standard (GOTS) certified. GOTS certification ensures that we maintain a rigorous environmental standard in our warehouse with the products we use every day, and that our employees are treated fairly and earn a competitive and living wage. You can view our GOTS Certificate here. We also support the Fight for Fifteen, and none of our employees – including our student interns – make less than $15 per hour.
Kelbourne Woolens welcomes any and all regardless of race, gender, gender identity, sexual orientation, religion, ability, size, or age. We strive to feature and support a diverse and inclusive range of customers. Over the years we have made a conscientious effort to giveback to the community in the way of yarn donations, volunteering, education, and cash donations to organizations that align with our beliefs, such RAICES, CAIR, Brigada Solidaria del Oeste, End the Backlog, Decarcerate PA, ACLU, Black and Missing (BAMFI), and Color of Change..
To keep up with new yarn and color development, the publication of our free and for sale patterns, tutorials on expanding your knitting and crochet skills, and information on the happenings in our busy lives, please check out the blog, follow us on Instagram, or sign up to receive our newsletter.
Orders are shipped from our Philadelphia headquarters in the order in which they are received. We ship Monday through Friday and do our best to fill orders on the day they are received, although it may take 1-3 business days during busy periods. Orders received after 4 pm ET are considered received on the following business day.
Email confirmations are sent upon receipt of order, as well as upon shipment. The shipment email contains a tracking number. Please refer to your order number if you need to communicate with us. We offer UPS or USPS for domestic shipments.
We do not have additional information regarding tracking beyond what is shown via the provider. We are allowing 30 days after shipment before we are considering a package lost.
Shipping rates are determined based on size and weight of order, and shipping costs are the responsibility of the buyer. All rates reflect the most efficient and cost effective options.
From the beginning, Kelbourne Woolens has worked with local yarn shops as close as “down the hill” to across the world. To search for a LYS near you who may carry Kelbourne Woolens products, visit our retailer map.
Don’t see who you’re looking for? Shoot us an email at firstname.lastname@example.org to let us know and we will reach out!